Whirlpool Gold Series Refrigerator not Making Ice

Whirlpool Gold Series Refrigerator not Making Ice

If your Whirlpool Gold Series Refrigerator is not Making Ice, then there are many possible reasons why the whirlpool ice maker does not makes ice. Most common of them are being described. The gold series refrigerator is advanced and auto-functional. 

Here is the brief to troubleshoot.

Whirlpool Gold Series Refrigerator

If your whirlpool gold series refrigerator is not cooling you have to enter the service diagnostic mode to change the settings. To enter service diagnostic mode

  1. You have to press 2 keys that are sw1 and sw2 simultaneously for 3 seconds.
  2. Release both buttons when you hear the CHINE indicator.
  3. Then the display will show 01 code to indicate the control is in Step 1 of the diagnostics routine.

 It’ll give you the instructions on exactly how to enter that test mode.


To exit service diagnostic mode, choose one of the following options.

You can choose one of the following options to resolve.

  1. Here you have to press SW 1 and SW 2 simultaneously for 3 seconds.
  1. Disconnect the electric power


  1. Allow 20 minutes to pass

The control will then resume normal operation.

Or that shows you which ones of those switches are.

 Here you can test the icemaker, and you can see our ice maker error codes.

Service Test – 45:

Code 45 is for the ice maker water fill test.

Service Test – 46:

Code 46 represents the Water dispensing test.

Whirlpool Gold Series Refrigerator not Making Ice
Whirlpool Gold Series Refrigerator not Making Ice
Service Test – 56:

This service code is about ice maker error codes.

So we need Service test 56, on the display we are going to use the up and down arrow to get to Service test 56. We have an E to Erika we’ll come back here.


  1. No errors and the ice maker is functioning very well.


  1. Not cooling
  2. The ice maker timed out.
  3. The ice compartment is unable to reach the desired temperature.
  4. Maybe the issue of cooling is Possible or a fan is faulty, or any issue else.

E 2:

  1. The Motor is in a lost position
  2. Ice maker did not find a home during harvest exceeding maximum attempts.
  3. There is a chance of any obstruction need to Check for any obstructions in the ice maker.
  4. If none is found, verify the operation of the ice maker.


  1. Heater time out
  2. Ice mold heater on longer than the maximum allowable time.
  3. The heater of the Ice maker is moved to a specific temperature.
  4. If the temperature is not reached, a time delay shuts it down.
  5. Possible heater issue.


  1. Dry cycle, unit detected a dry cycle above the minimum requirement.
  2. Possible water valve fault.
  3. The fill tube may be frozen.


  1. The ice maker thermostat is not ok.
  2. The ice storage temperature is satisfied but the ice mold is in the frozen state for too long.
  3. There is an issue with mold thermistors that can be possible.
Whirlpool Gold Series Refrigerator not Making Ice
Whirlpool Gold Series Refrigerator not Making Ice

Service Code 57:

Press SW3 to activate a harvest sequence.

Note: digit 1

It displays the state of the sequence.

Digit 2

It displays the outcome of the sequence.

Once initiated, the sequence can not be exited.

Digit 1

0= heater and motor turn off

1= ice maker heater on.

2= motor rotating clockwise until it finds the home position

Whirlpool Gold Series Refrigerator not Making Ice
Whirlpool Gold Series Refrigerator not Making Ice

Digit 2

0= in progress

1= harvesting completed

2= harvesting not completed

The doors must be closed.

 Service Test 58:

Ice Maker Heater Activation and Thermistor

In service test 58 to activate you need to Press SW3 on the ice maker heater and toggle between on and off.


Digit 1

It displays the state of the heater.

Digit 2

it displays the thermistor state.


0= ice maker heater off

1= Ice maker heater is on

Digit 2:

0= the temperature is warmer than the harvest temperature

1= temperature cooler harvest temperature

2= open

3= short

Service Test 59:

Ice Maker Motor

To activate a motor sequence Press SW3 and scroll through each step.


Digit 1

It displays the state of the motor.

Digit 2

It displays the state motor. Once intimated, the sequence can not be exited.

Digit 1:

0= motor off

1= motor rotating clockwise until the home position

2= motor off

3= motor rotating counter-clockwise until the home position

Digit 2:

0= in progress

1= harvesting completed

2= harvesting not completed

Note: Harvesting is not completed, does not exit the step, but indicates the time-out of 70 seconds passed.

Service Test-67:

Water Filter Switch Status

Test 67 Displays the water filter switch status in real time on the UI display. Verify that the open and close statuses display correctly.

01= Switch open, filter installed

02= Switch closed, filter installed.

Whirlpool Gold Series Refrigerator not Making Ice
Whirlpool Gold Series Refrigerator not Making Ice

Frequently Asked Questions (FAQ)

Question: Is the Whirlpool Gold refrigerator not making ice?

Ans: The whirlpool refrigerator not making ice due to the temperature settings of the refrigerator that is incorrect. Usually, the temperature is set up to 5 F for better ice production. Because if it is too hot, then the refrigerator may need more time to freeze.

Question: How to reset the ice maker on a Whirlpool Gold refrigerator?

Ans: The ice maker can be reset with multiple methods, find the reset button on the freezer and press it for a few seconds. Also, you can unplug the whirlpool Gold refrigerator for 20 minutes and plugin it again.

Question: Why My Whirlpool fridge is not making ice?

Ans: First, make sure your water filter is up to date to help avoid clogs that reduce water flow. Next, double-check that the water line behind the refrigerator isn’t kinked or twisted. Lastly, use a leveler to ensure that your refrigerator and ice maker are level so water distributes evenly throughout the ice tray.

Question: Why my Ice maker is not working or not making enough ice?

Ans: When the ice maker is not working properly, there are some reasons and solutions.

1- Water filter clogged

The water filter may be Clogged due to particles in the water. In this situation, the filter will send less water to the ice maker and as a result, the ice production will automatically be reduced.

That’s why the change of the filter is recommended once every 6 months. Make sure must be change the filter of the ice maker. Because less water from the filter or no water supply to the refrigerator means less ice or no ice.

2- The freezer/refrigerator is too warm

If the temperature of the refrigerator is too warm then check your ice maker temperature control. It must be set in the range of 0 to 4°C or 33–40°F. if the temperature is set to high then, as a result, the ice production will be slow or less.

3- The position of the feeler Arm is not accurate

The feeler arm (sensor) function is to monitor the quantity of ice making. And it sends an alert to the control when the tray is full of ice.

In the other words, the feeler arm determines and controls the ice-making procedure. When the ice tray is deemed to be full, the control board stops ice-making.

If the feeler arm is not working properly the ice maker stops to make the ice. So, must be checked the feeler/control arm position is set to the “ON” position.

4- The water inlet pipe frozen

Sometimes the water inlet line stuck off due to the frozen water. Because when the ice maker temperature is set very low, the pipe insulation fails to prevent water freezing. As a result, the water in the inlet line will also freeze.

Question: Where is the whirlpool ice maker reset button located?

Ans: Here, a brief discussion is being provided about the above-said points.

Usually, the reset button is situated at the bottom of the whirlpool ice maker, but in some ice makers, the reset button is on the top of the ice maker also.

It only depends upon the model number of the ice maker you are using. We tell you the points to reset the ice maker. To reset the ice maker Press the reset button for 2 seconds.

Question: How to Reset a Whirlpool Ice Maker?

  1. Find the reset button according to your model number.
  2. Usually, the reset button is located at the bottom of the ice maker.
  3. In some ice makers, the reset button is located on the top of the ice maker.
  4. When you find the button reset, press the reset button.
  5. Press the reset button for up to 2 seconds, and press it till you hear a beep tone.
  6. After resetting activation check it, and your problem is solved.


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